Privacy Policy (United States & United Kingdom)
Last updated: 01/02/2025
We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data.
This policy applies to all visitors and customers of our website.
1. Data Controller
The data controller responsible for the processing of personal information on this website is the legal representative of the company.
2. Information We Collect
We only collect the information that is necessary to process your order, communicate with you, and provide you with optional promotional codes if you request them on the specific page.
Personal information collected
First and last name – collected, never sold
Postal address – collected, never sold
Email address & phone number – collected for order confirmation and shipping; shared only with the carrier when required; never sold
Payment information – not collected or stored by us (handled securely by your payment provider)
IP address – not intentionally collected or stored
Project photos – if shared, they are anonymized (no identifiable people, no location details)
We do not collect or process sensitive data.
3. How We Use Your Information
We use your data only for the following purposes:
Order Processing & Shipping
Preparing your order
Shipping and delivery (including providing your contact details to carriers when necessary)
Customer Communication
Responding to questions
Providing order status updates
Offering technical help and product advice
Service Improvement
Understanding how customers use our website via google analytics
Improving our products and content
Optional Promotional Codes (Only if requested)
We offer a dedicated page where customers can voluntarily enter their email to receive personal promotional codes, exclusively for them or for people they choose.
These emails are never sold, never shared, and never used for mass email marketing.
We may send rare, voluntary communications such as:
A yearly update on products you have bought
A promotional code explicitly requested by you
We do not engage in aggressive marketing or frequent emails.
4. Cookies & Tracking Technologies
Our website uses cookies to improve navigation and measure performance.
Types of cookies used
Essential cookies – required for the website to function.
Analytics & performance cookies – used only after consent (UK) or where applicable.
Advertising pixels (e.g., Meta/Google Ads) – used only if enabled for campaigns; never used to sell personal information.
In the UK, a cookie banner allows you to accept or refuse non-essential cookies.
In the US, non-essential cookies may be used in accordance with applicable state laws.
5. Do We Sell or Share Your Data?
Short answer: No.
We do not sell personal data.
We do not share personal data for commercial purposes.
We do not allow third parties to use customer information for their own marketing.
Some US regulations (CCPA/CPRA) require us to state this explicitly:
➡️ We do not sell or share personal information.
6. Your Rights
Depending on your location (USA or UK), you may have the following rights:
United States (CCPA/CPRA and equivalent state laws)
Request access to your personal information
Request deletion of your information
Request correction
Request to know what categories of data we collect
Opt-out of data sharing (not applicable, since we do not share data)
United Kingdom
You have the right to:
Access your data
Correct your data
Request deletion
Restrict or object to processing
Request data portability
7. How to Exercise Your Rights
You may contact us at any time to request:
Access to your personal data
Correction or deletion
Questions about data usage
📧 Contact email mentioned up in this page
You will receive a response within a reasonable timeframe.
8. Data Security
We take appropriate technical and organizational measures to protect your information against loss, theft, unauthorized access, or disclosure.
Payment information is processed securely by trusted payment providers; we never store your credit card details.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The date at the top indicates the latest revision.
